Privacy Policy
Risological.com – Privacy Policy
At Risological.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, process, and protect your data in compliance with applicable data privacy laws, including India’s Digital Personal Data Protection Act (DPDPA) and other relevant regulations.
By using our website and services, you consent to the practices described in this policy. If you do not agree with any part of this policy, please refrain from using our services.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
a. Personal Information
- Email Address: Collected when you sign up for our services. We use this to send account-related updates, subscription notifications, and other important communications.
- TradingView Username: Required to grant access to our trading indicators and ensure personalized service.
- Payment Information: When you make a purchase, we collect payment details such as your name, billing address, and transaction information to process your order. However, we prioritize your security and privacy by ensuring that sensitive payment information is handled securely:
- For Indian Users: Payments are made directly to our UPI ID provided on the checkout page. We do not collect or store any sensitive payment information, such as your bank account number, credit card details, or debit card details.
- For International Users: Payments are processed through PayPal, a trusted third-party payment gateway. We do not collect or store any payment information directly. All transactions are securely managed by PayPal in compliance with global security standards.
- By using our payment methods, you agree to the terms and conditions of the respective payment platforms. Risological.com is not responsible for any issues arising from transactions processed through UPI, PayPal, or other payment gateways.
b. Automatically Collected Information
- Cookies and Usage Data: We use cookies to track your browsing activity on our website, improve your user experience, and analyze site performance. For more details, see the Cookies section below.
- Communication Data: If you contact us via email or chat, we may collect and store the information you provide to respond to your inquiries.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage access to our trading indicators and services.
- To process payments and deliver the products you purchase.
- To communicate with you about your account, product updates, and changes to our terms of service.
- To improve our website and services based on your preferences and usage patterns.
- To comply with legal obligations and protect the security of our website and users.
We will never sell, trade, or transfer your personal data to third parties without your explicit consent, except as required by law or to trusted service providers who assist us in operating our website and delivering our services. These third parties are contractually obligated to keep your information confidential and secure.
3. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.
4. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectify: You may request corrections to any inaccurate or incomplete information.
- Right to Erase: You can ask us to delete your personal data, subject to legal obligations.
- Right to Object/Opt-Out: You can opt out of direct marketing communications or limit how we process your data.
To exercise any of these rights, please contact us at [Risological(@)gmail.com].
5. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will promptly delete it.
6. Security of Your Information
We implement robust security measures to protect your personal data, including encryption, secure hosting, and access controls. However, no online system is completely secure, and we cannot guarantee absolute security. If you have any concerns about the security of your data, please contact us at [Risological(@)gmail.com].
7. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can manage your cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.
8. Payment Information
- For Indian Users: We accept payments through UPI. Our UPI ID and QR code details are provided on the checkout page.
- For International Users: We accept payments through PayPal. Please ensure your PayPal account supports international transactions.
9. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, regulatory, or operational reasons. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy regularly to stay informed about how we protect your data.
10. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, or if you wish to exercise your data privacy rights, please contact us at:
Email: [Risological(@)gmail.com]